Standard Features
Telephone Line
Fax Line
Additional Lines
No Charge
Benefits
- Customer Service
- Proven Solutions
- World Class Engineers
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Advantages
Digital Networks, founded in September 2003 and based in Oklahoma City, specializes in providing state of the art communications solutions for the Oil and Gas Services Industry and uncompromised customer service to an array of companies in the Oil and Gas industry. With a proven platform and a highly trained staff, Digital Networks makes your life easy. We work with our Teleport Providers underlying network teleport systems to provide superior customer service; uptime is over 99.9%. Most issues can be resolved remotely, but in the event something goes wrong at the rig Digital Networks guarantees same day service 365 days a year. With someone always on call 24 hours a day at out teleport Call Centers and Digital Networks Field Operations team, our team is only a phone call away. We guarantee same day service.
- An iDirect VSAT network, fully owned and managed by Digital Networks, ideally located with multiple teleport facilities. We utilize Satellite Teleport ground station facilities ideally located in Colorado and Texas and interconnect each facility with a high speed MPLS network. Each facility has multiple redundant infrastructure and capacity.
- Excellent iDirect Quality of Service and network management. Our staff and teleport providers cumulatively have decades of experience setting up, operating, managing, and providing 24/7/365 Technical Support and satellite network services. Our approach to service quality and traffic management offers the industry's best Quality of Service optimization from the internet backbone all the way to the applications in the field.

- Full network setup and design support. Our team is more than teleport and IT operators; we have Field Support Engineers, Cisco Certified network engineers(Multi-CCIE), designers, programmers, and program management to set up all elements of the network including data links, VOIP services, intercom services, and all interfaces between the satellite and terrestrial network.

- Digital Networks proactively monitors the network on a 24 x 7 x 365 basis by personnel trained in monitoring and controlling satellite and IP networks for signal identification, equipment fault identification and restoration of service. Digital Networks staff and providers includes RF engineers, IT network specialists (CISCO trained) and trained operators. All RF and IP sub assemblies are equipped with audible (very loud) alarms to alert personnel of any trouble.